Artificial intelligence innovations that are already in place will, within no time, shape the future of human beings in every single industry. It is already the main drive toward big data, robotics, and the Internet of Things. The coming of generative AI expanded the powers and appeal of AI.
A 2023 IBM survey revealed that 42% of enterprise-scale businesses have integrated AI into their operations, with an additional 40% considering its adoption. Moreover, 38% of organizations have implemented generative AI into their workflows, while 42% are exploring this possibility.
Thus, this work contributes to understand what those changes might imply for a range of professions and for the wider society as AI keeps evolving.
The Evolution of AI
Artificial intelligence has made significant progress since 1951 when Christopher Strachey from Manchester University developed the initial recorded AI program to play a game similar to checkers on the Ferranti Mark I computer. Notable breakthroughs in machine learning and deep learning include IBMs Deep Blue triumphing over chess grandmaster Garry Kasparov in 1997 and IBM Watson clinching victory in Jeopardy! in 2011.
Generative AI represents the latest stage of this evolution, with OpenAI first unveiling its GPT models back in 2018. In fact, the company kept working on GPT-4 and then later on ChatGPT, both of which sparked the proliferation of AI systems that can produce text, audio, images, and more in response to questions.
AI has also been instrumental in sequencing RNA for vaccines and modeling human speech, utilizing model- and algorithm-based machine learning to focus increasingly on perception, reasoning, and generalization.
How AI Will Impact the Future
Improved Business Automation
AI adoption is on the rise, with approximately 55% of organizations implementing AI to various degrees. The growing popularity of AI indicates that its use in business automation will rise notably soon. Many companies today are implementing chatbots and virtual assistants driven by artificial intelligence to manage routine customer interactions and address employee inquiries.
The capacity of AI to process large volumes of information and present insights in visually appealing formats speeds up the decision making process. It enables leaders to swiftly make well informed choices without having to go through data manually.
“If developers understand the technology’s capabilities and have a strong grasp of their domain, they often identify AI applications where none were initially apparent,” said Mike Mendelson, a learner experience designer for NVIDIA.
Job Disruption
The automation of business processes has sparked concerns about job losses. Workers think that about a portion of their duties could be taken over by AI. Although AI has made progress in the work environment, its influence differs between sectors and job types. For example, jobs like secretaries are more likely to be automated while there is a growing need for positions like machine learning experts and information security analysts.
Skilled and creative professionals are more likely to have their roles augmented by AI rather than replaced. This shift will drive upskilling initiatives at both individual and organizational levels.
“One of the essential requirements for AI success is substantial investment in education to retrain people for new jobs,” said Klara Nahrstedt, a computer science professor at the University of Illinois at Urbana–Champaign.
Data Privacy Issues
The development of generative AI tools requires large datasets, raising significant privacy concerns. The Federal Trade Commission (FTC) is looking into OpenAI to see if its data collection methods have negatively impacted consumers, especially in relation to possible breaches of European data privacy regulations.
In response, the Biden-Harris administration introduced an AI Bill of Rights, with data privacy as one of its core principles. Although this legislation lacks strong legal enforcement, it highlights the growing demand for transparency and caution in AI companies’ data practices.
Increased Regulation
AI’s influence on legal questions, such as intellectual property rights, could evolve depending on the outcomes of generative AI lawsuits in 2024. Copyright lawsuits against OpenAI by writers, musicians, and organizations like The New York Times are shaping the U.S. legal system’s interpretation of private and public property, with potential setbacks for AI companies if they lose these cases.
The growing concerns around the ethics of AI have put more pressure on the U. S. government to firm up its position. The recent executive order by the Biden Harris administration sets out broad principles for data privacy, civil liberties and the responsible use of AI. Nevertheless shifts in the political landscape might bring about tighter rules down the line.
Climate Change Concerns
The impact of artificial intelligence on sustainability, climate issues and environmental challenges is noteworthy. AI can optimize supply chains and conduct maintenance to reduce carbon footprints. However, the energy and resources needed for developing and sustaining AI models could lead to an increase in carbon emissions by up to 80% posing a threat to the tech sectors sustainability initiatives.
Industries Most Affected by AI
AI is already transforming many industries. Here are some of the most impacted sectors:
AI in Manufacturing
The manufacturing sector has been benefiting from the advantages of AI for a considerable period. Robotic arms powered by AI and various automated bots have been utilized since the 1960s and 1970s. These industrial robots, often working alongside humans, perform tasks like assembly and stacking, while predictive analysis sensors ensure smooth equipment operation.
AI in Healthcare
Artificial intelligence is bringing about a change in the healthcare sector by improving disease detection accelerating drug development and facilitating patient monitoring with the help of virtual nursing aides. AI’s big data analysis capabilities are already transforming how humans interact with medical providers.
AI in Finance
Banks, insurers, and financial institutions use AI for tasks like fraud detection, audits, and customer evaluations for loans. Traders also leverage machine learning to assess vast amounts of data quickly, enabling smart investment decisions.
AI in Education
Artificial intelligence is revolutionizing how individuals across generations acquire knowledge. Tools such as learning, natural language processing and facial recognition play a role in turning textbooks into digital formats, spotting instances of plagiarism and evaluating students’ emotions to pinpoint those who might be facing challenges or showing disinterest in their studies. AI tailors educational experiences to individual student needs.
AI in Media
The field of journalism is adopting AI advancements through platforms such as The Associated Press Automated Insights that produces a volume of earnings reports annually. However, the rise of generative AI writing tools like ChatGPT urges us to reflect on their influence in journalism.
AI in Customer Service
Artificial intelligence is revolutionizing support by offering analytics powered solutions that offer valuable insights to both users and service providers. Notable instances of AI driven customer service advancements include chatbots and virtual assistants.
AI in Transportation
The transportation sector is about to undergo a transformation, thanks to AI. From cars to AI driven travel planners, the impact of AI on our travel experiences is just starting to unfold. While self driving vehicles are not flawless, they offer a sneak peek into the future of getting around.
Risks and Dangers of AI
Despite the positive impact of AI on various industries, it also presents several risks and challenges:
Job Losses
Between 2023 and 2028, 44% of workers’ skills will be disrupted, with women more likely than men to be exposed to AI in their jobs. The disparity in AI proficiency between genders increases the likelihood of job displacement for women. Without proper upskilling initiatives from companies, the advancement of AI may result in increased unemployment rates and limited chances for underrepresented communities to break into the technology sector.
Human Biases
The use of AI has faced backlash for reflecting the prejudices of its creators in algorithmic models. A notable example is facial recognition technology which has exhibited a preference for lighter skin tones resulting in discrimination against individuals with darker skin. If scientists fail to tackle these biases at stage, AI applications may inadvertently uphold existing societal disparities.
Deepfakes and Misinformation
The increasing prevalence of deepfakes makes it challenging to distinguish between reality and fabrication which could lead to an influx of misleading information. If people struggle to differentiate deepfakes from genuine material, the consequences could be harmful, for individuals and even nations. Deepfakes have been employed for spreading propaganda, committing financial scams and various other nefarious actions.
Data Privacy
Training AI models on public data increases the risk of data security breaches, potentially exposing consumers’ personal information. A 2024 Cisco survey found that 48% of businesses have input non-public company data into generative AI tools, and 69% are concerned about potential damage to their intellectual property and legal rights. A single breach could compromise the information of millions of consumers and leave organizations vulnerable.
Automated Weapons
The use of AI in automated weapons poses significant risks to global security. The potential of this weaponry is already alarming and its failure to differentiate between combatants and noncombatants brings up serious ethical dilemmas. In the wrong hands, it could result in the misuse of lethal arms putting communities at risk.
Superior Intelligence
Nightmare scenarios envision a technological singularity where superintelligent machines dominate or eradicate humanity. Even if AI does not reach this extreme, its increasing complexity could make it difficult to understand or control AI decision-making processes, leading to a lack of transparency and challenges in addressing errors or unintended behaviors.